Substitution PolicySubstitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely
manner. The utmost care and attention will be given to your order to ensure that it is as similar to the
requested item.
Flowers
- ? In an arrangement of assorted flowers, the colors shown online will be used if possible, even if this means substituting other kinds of flowers of equal or greater value.
- ? For one of a kind flower arrangements like roses we will make every attempt to match the color.
- ? If the floral container shown is not available a similar container will be used.
Plants
- ? For green and blooming plants, similar plants may be substituted of equal or greater value.
- ? If the plant container shown online is not available a similar container will be used.
Specialty Gifts
- Specialty gifts may be substituted with another specialty gift of equal or greater value.
- When you call, and talk to the florist she will let you know what is a valuable at that time so there should not be any need for substitutes.